(706) 489-0201
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(706) 489-0201
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Privacy Policy

Trackside Self Storage LLC – Privacy Policy

Effective Date: April 29, 2025

Trackside Self Storage LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, mobile communications, and in-person services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address.
  • Account Information: Usernames, passwords, billing, and payment details.
  • Transactional Data: Rental history, payment records, service interactions.
  • Device Information: IP address, browser type, operating system (if visiting our website).
  • Communication Preferences: Consent records for SMS, emails, and calls.

2. How We Use Your Information

We use your information to:

  • Provide and manage storage rental services.
  • Process payments and send invoices or receipts.
  • Communicate with you about your account, unit availability, or promotions.
  • Improve our services and customer experience.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share limited information only with:

  • Service Providers: For payment processing, SMS/email delivery, and IT services.

We do not share your information with third parties for marketing purposes under any circumstances.

4. Text Messaging Policy

At Trackside Self Storage, we use text messaging as a convenient and reliable way to keep our customers informed and connected. Texts are sent only to customers who have provided their mobile number and given consent to receive messages.

✅ Types of Messages We Send

  • Account Notifications: Payment reminders, past-due alerts, or confirmations of successful payments.
  • Customer Care Updates: Gate code information, office hour changes, maintenance alerts, or emergency/weather notices.
  • Delivery & Reservation Notifications: Confirmation of new unit rentals, reservation details, or move-in instructions.

🔒 Privacy & Security

  • We do not sell or share customer phone numbers with outside parties.
  • Messages are only related to your storage account and facility updates.
  • Standard carrier messaging and data rates may apply.
  • Customers may opt out at any time by replying STOP to any message.
  • For help, reply HELP.

You will receive no more than two SMS messages per week.

5. Data Sharing Restrictions

We do not share, sell, or rent your personal or mobile information (including SMS registration data) with third parties for marketing purposes under any circumstances. Your information is only used for business-related purposes necessary to provide our services.

6. Data Transfer and Security

We do not transfer your personal information to any external organizations under any circumstances, even with your consent. We have implemented strict policies and security measures to prevent unauthorized sharing or access to your data.

7. Consumer Contact Information

If you have any questions or wish to contact us regarding your privacy or SMS messages, please reach us at:

Trackside Self Storage LLC
📍 52 Awtrey St, Manchester, GA 31816
📞 706-489-0201
📧 TracksideSelfStorageLLC@gmail.com
🌐 www.tracksideselfstoragellc.com

If you have any questions or concerns about this Privacy Policy or wish to contact us, please email us at TracksideSelfStorageLLC@gmail.com or call us at 706-489-0201.

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